Delivery Policy

Delivery Policy & packaging : : - Absolute privacy and confidentiality of our customer is our motto.
 
Cash On Delivery / Same Day Delivery / Any other specific requirement - please sms or call 8228 9339
a) If you prefer to receive your item(s) at your residential address, lift lobby, hotel & office (not near MRT). -  S$10 surcharge for same day delivery.
 
b) If you prefer to receive your item(s) on Sat, Sun and Public Holiday. - S$10 surcharge for same day delivery.
 
c) If you prefer to receive your item(s) at any MRT station on weekdays.  Free of charge for same day delivery.
  
We will do our very best to arrange the same day delivery at your most convenience time and location.  Please give us reasonable advance notice for same day delivery.
 
Delivery within Singapore island by local postal service is free of charge.
 
Please allow two to three days for local delivery by post.  While we stock our products adequately for online sale, however, at times, some styles may be out-of-stock at the time of your purchase because of overwhelming demand.  We will notify you by sms, email or phone call to offer an alternative item of the same or higher value, should the style you purchased is no longer available.
 
All lingerie/costume will be packed in unmarked, unlabeled plain envelope/bag for delivery.  All envelope/bag will be properly sealed.
 
Normal lingerie: They will be mailed to you by local postal service.
 
Corsets/Bustier/Long gown ::- As we cannot fold the boned corsets/bustiers, they will be delivered to you by hand to any venue at your convenience, please advise us.
 
Note:  As with all intimate wear, there will be strictly no exchange, no return and no refund.
 
 
For overseas delivery: Between seven to fourteen days for overseas delivery.
 
For overseas customers, before you make purchase, please email us your full address so that we could ascertain the right amount of freight charges & surcharges, if any.
 
Your purchase will be delivered by international courier company, eg. DHL, FedEx, SpeedPost WorldWide.
 
Please call or sms + 65 8228 9339 for enquiry/clarification.

#02-11A Midpoint Orchard (opp. 313 @ Somerset , next to Courts)  Mon-Sat: 11-8.30pm    Sun & PH: 12-7pm  Call 6738 7198 or sms / call 8228 9339                                              igniting the passion since 2003!                                Adult Shop link: www.u4ria.com.sg