Delivery

Delivery

This is the most convenient method and number one choice selected by over 95% of our customers!

We can arrange to ship to your preferred POPStation location near you.

Please select "POPStation" when checkout.  You can indicate your choice of POPStation Location as your delivery address.

We strongly encourage you to use POPStation as shipping method.

What is POPStation?
POPStation (Pick Own Parcel Station) is a new and secure way to collect your parcels. Shop online with us and have your items delivered to a POPStation near you for self-collection 24/7 at your own convenience. (Your mobile number is mandatory, for SingPost to SMS you with a Collection PIN & Locker Number to unlock the locker at the POPStation.) 

Click - How to use POPStation.

*Note: Please be informed that POPStation is not same day  or next day delivery.  We will drop off the parcel at Killiney Post Office, to be transferred to your POPStation location.  It takes approximately between 2-3 working days.  If your order comes in on Thursday, you might get notification from SingPost on either Monday or Tuesday.  We apologise that owing to shortage of manpower, we are not able to drop parcel directly at your preferred POPStation location.  Thank you!

 

All delivery within Singapore will be by SingPost Standard Mail, deliver by SingPost into your mailbox.  It will be free of charge.  It takes approximately between 2-5 working days for SingPost delivery.  We will forward an image of a "Certificate of Posting", which will be the proof of delivery. Please be informed that we will not know for certain on which day/time that the parcel will be delivered to your address.  This is entirely at the discretion of SingPost.

We are not responsible for the lost of package during delivery by SingPost.  The proof of delivery is final.*

*Sale of Goods Act (Chapter 393) Part IV Performance of the Contract

Delivery to carrier
32.
—(1)  Where, in pursuance of a contract of sale, the seller is authorised or required to send the goods to the buyer, delivery of the goods to a carrier (whether named by the buyer or not) for the purpose of transmission to the buyer is prima facie deemed to be a delivery of the goods to the buyer.

 

You may add S$4.00 and choose to have delivery by SingPost Registered Article for peace of mind.  We will forward to you the tracking number.

(*Note: To avoid disappointment of late, missed, failed delivery or non-delivery due to unforeseen reasons, whether by courier or postman, we encourage you to visit our store to make purchase.  As we are unable to predict traffic and weather conditions, or human error.)  

Due to hygiene reason, there will be no refunds, no exchange and no returns for all intimate wears sold.   

 

Cash On Delivery (COD)
Free delivery service to Somerset MRT can be arranged from Monday to Friday, between 11am to 5pm.  Minimum purchase of S$100.00 is required.  Please call 67387198 for more information.

 

Same Day Express Delivery:

For same day express/urgent delivery, we can arrange with freelance courier (FastFast Delivery), who will charge between $25-$30 depending on location, for same day express delivery.  We will require at least 4 hours in advance notice.  Subject to availability and is time sensitive.  Please call 67387198 to inquire.

 

Shipping to Malaysia & Indonesia:

We ship regularly to Malaysia & Indonesia by:

1) FedEx  - fastest between 1-2 working days for Malaysia; 2-4 working days for Indonesia.

2) DHL

3) SpeedPost

4) SingPost Air Parcel  - cheapest but takes 7-9 working days for Malaysia; 9-15 working days for Indonesia.

 

Please email: femmefatale2003sg@gmail.com for shipping rates.


Malaysia Orders via Bank Funds Transfer 

For customers who are residents in Malaysia and do not wish to use credit card or Paypal, you may use the Automated Teller Machine (ATM) or Online Banking to do a funds transfer to our Maybank Malaysia bank account in Ringgit: Maybank Malaysia Premier account number: 5010 1104 5262

For this mode of payment, you need not make purchase online, but email to us your contact number, delivery address, style number or name, at: femmefatale2003sg@gmail.com


Please take note that by using the same bank service to do a fund transfer, then we will be able to receive your fund within 1-2 working day. (For example, transfer from your Maybank account to our Maybank Malaysia account)

If you are using a different bank account to do a funds transfer, then we will only be able to receive your funds in 2-4 working days later. (For example, transfer from your Public Bank or RHB account to our Maybank Malaysia account; unless you pay for the express or immediate fund transfer service.)


Our Maybank Malaysia Premier Account number: 5010 1104  5262

Please email us at femmefatale2003sg@gmail.com  when you have completed the funds transfer, and your order will be processed immediately.

 

 


Western Union - For Indonesia Customers without Paypal account or credit card

For our regional and international customers who prefer to use Western Union as a mode of payment, we do accept that. Fill in a form at Western Union - To Send Money - in block letters and take with you a valid identification paper with photo.

Steps to follow:

  1. Fill in Receiver destination (Singapore), amount in figures (S$) and in words (Singapore Dollars).Fill in Receiver First name, Last name (Surname) and Address.(All the Receiver information will be provided to you when you have confirmed your order, and provided us your delivery details.)
  2. Fill in your First name (Sender name), Last name (Sender surname), address and telephone number(s).
  3. Give the Agent the amount with service fee and sign the receipt.
  4. Email to us the 10 digits Money Transfer Control Number (MTCN), with your details in Step 2.

Once we have the MTCN number and Sender details, we will proceed to collect the funds at Western Union in Singapore.  We will immediately proceed to ship your package to your delivery address.

Please refer to Western Union - How To Send Money.

 

Please do not hesitate to email us at: femmefatale2003sg@gmail.com for further enquiries.

 

Thank you!